Safer buying, selling, and trading

Never pay a Marketplace seller through a payment app, bank transfer, gift card, cryptocurrency, or cash. Do not share payment credentials in messages. If a TradeHub user asks to add money, stop the trade and use a Marketplace listing instead.

Compare title, set, card number, condition, grade, cert number, price, and photos. High-value cards should show front, back, corners, edges, surface, and slab label. Be cautious of pressure, copied photos, implausible pricing, new accounts, address changes, or requests to leave Decktro.

Use the transaction address, protective packaging, tracked service, and appropriate insurance or signature service for the value. Photograph the item and package before shipment. Never mark shipped or received until that event actually occurred.

Do not ship until both people accept the same card-for-card agreement and save complete shipping details. Require clear offer photos, preserve the on-platform conversation, add tracking, and inspect the delivery before confirming receipt. Decktro is not an escrow service.

Use listing, profile, or order reporting for counterfeits, stolen items, misleading content, fee evasion, harassment, non-shipment, or suspicious activity. For an immediate threat, contact local emergency services first. Keep evidence and do not confront a suspected fraudster off-platform.

Use a unique password, verify your email, distrust unexpected reset links, and review the domain before signing in. Decktro support will not ask for your password, full payment card number, or a security code. Visit the Contact page if you suspect account compromise.